We at Fanci Goods guarantee 100% satisfaction on all orders. But due to the nature of our current items (eyelashes), there are no refunds or exchanges for hygienic purposes. But in the unlikely event you receive a damaged item, we will gladly replace it.
Packages returned back to Fanci Goods due to an incomplete address, undeliverable address, refused package, and return to sender are considered a return package.
Mistake or Damaged Order:
Please email firstname.lastname@example.org within 7 days from delivery with any discrepancy, such as mistakes or damaged products.